Shipping&Tracking

We ship to:

Europe:
Denmark, Armenia, Bulgaria, Croatia, Iceland, Hungary, Luxembourg, Türkiye, Serbia, Cyprus, Austria, Andorra, Greece, Germany, Italy, Latvia, Norway, Czechia, Moldova, Monaco, Slovakia, Slovenia, Greenland, Vatican City, Belgium, France, Poland, Ireland, Estonia, Sweden, Switzerland, Lithuania, Romania, Finland, United Kingdom, Netherlands, Portugal, Spain

International:
Cambodia, Indonesia, Malaysia, Singapore, Thailand, Vietnam, Argentina, Bolivia, Colombia, New Zealand, Mexico, Russia, Canada, Chile, Brazil, Israel, Japan, South Korea, China (Hong Kong SAR, Macao SAR, Taiwan), Australia, Peru, United States.

Areas that cannot be delivered:

Afghanistan, Algeria, Angola, Anguilla, Antigua & Barbuda, Aruba, Ascension Island, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belize, Benin, Bermuda, Bhutan, Botswana, British Indian Ocean Territory, British Virgin Islands, Brunei, Burkina Faso, Burundi, Cameroon, Cape Verde, Caribbean Netherlands, Cayman Islands, Central African Republic, Chad, Christmas Island, Cocos (Keeling) Islands, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Curaçao, Côte d’Ivoire, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Falkland Islands, Fiji, French Southern Territories, Gabon, Gambia, Ghana, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, India, Iraq, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Mongolia, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, North Macedonia, Pakistan, Palestinian Territories, Panama, Papua New Guinea, Paraguay, Pitcairn Islands, Qatar, Rwanda, Samoa, San Marino, São Tomé & Príncipe, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Sint Maarten, Solomon Islands, Somalia, South Africa, South Georgia & South Sandwich Islands, South Sudan, St. Helena, St. Kitts & Nevis, St. Lucia, St. Martin, St. Vincent & Grenadines, Sudan, Suriname, Tajikistan, Tanzania, Timor-Leste, Togo, Tokelau, Tonga, Trinidad & Tobago, Tristan da Cunha, Tunisia, Turkmenistan, Turks & Caicos Islands, Tuvalu, US Outlying Islands, Uganda, Ukraine, United Arab Emirates, Uruguay, Uzbekistan, Vanuatu, Venezuela, Wallis & Futuna, Western Sahara, Yemen, Zambia, Zimbabwe.

Live In The EU And Worried About Import Charges?

Fear not, we’ve got you covered! However, to address this issue, the carrier we use operates under the DDP (Delivered Duty Paid) mode. We prepay any and all additional charges. The price you see on the checkout page is the total amount you need to pay... Let us handle the rest!

If we choose to use UPS as carrier, you need to check your UPS tracking number regularly to ensure timely tax payment and receipt of your shipment.

Additionally, according to the customs requirements of different countries and regions, orders shipped to European countries may require customer assistance with customs clearance. Customers are responsible for any VAT, import duties, or other charges imposed by their country or jurisdiction. The customer is obligated to pay any taxes and fees that may apply to imported goods, which naturally vary by country and jurisdiction. Please be aware of this when placing your order.

※For shipping to French Guiana, French Polynesia, Georgia, Guadeloupe, Martinique, New Caledonia, or Réunion, please contact us before placing your order.

※Different countries have varying standards for shipping liquids. Therefore, international shipping of liquids, such as lubricants, may result in increased shipping costs. Please refer to the checkout page for the final shipping fees.
※All estimated shipping times are calculated after dispatch.


Tracking：

We ship to most countries served by UPS/DHL, so there’s no single postage price – If you’d like to know what delivery will cost, add your order to the cart and enter your shipping information on the checkout page. We’ll show you how much it will cost to ship before you place your order!

Your order may take between 2-4 days to manufacture before it ships.
Note: Custom orders may take slightly longer than this to process.

After your order is shipped, tracking information will usually be updated in 24-72 hours. You could check it on this website: https://www.17track.net/en

If you still cannot check your tracking information, then contact us and we will assist you.

Returns:

Due to the unique nature of our customized products and for hygiene reasons – we are unable to offer returns for refunds or replacements.